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Privacy Policy

Last Updated: October 11, 2025

1. Introduction

VentureKin Holdings LLC ("VentureKin," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our property management platform and services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Register for an account
  • Use our services
  • Subscribe to our newsletter
  • Fill out a form
  • Contact us

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Company name and business information
  • Payment and billing information
  • Property and tenant information
  • Government-issued identification numbers (where required by law)

2.2 Automatically Collected Information

When you access our website or platform, we may automatically collect certain information, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

3. Mobile Numbers & SMS Data

We do not sell or share mobile numbers, consent status, or SMS message data with third parties or affiliates for their marketing or promotional purposes. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. It is used only to deliver the requested SMS program and may be shared with service providers solely to provide this service. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out; HELP for help.

When you provide your mobile phone number and opt in to receive SMS communications from VentureKin, we collect and process:

  • Your mobile phone number
  • Your SMS consent status and preferences
  • SMS message content and delivery status
  • Date and time of consent and message delivery

We use this information solely to:

  • Send you rent reminders and payment notifications
  • Provide account updates and service notifications
  • Communicate important property management information
  • Respond to your requests for information

Your consent to receive SMS messages is not a condition of tenancy or service. You may opt out at any time by replying STOP to any message, and you may request help by replying HELP.

4. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative information, updates, and security alerts
  • Respond to your comments, questions, and requests
  • Send you marketing and promotional communications (with your consent)
  • Monitor and analyze usage trends and activities
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

5. How We Share Your Information

We may share your information in the following circumstances:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processing
  • Data analysis
  • Email and SMS delivery
  • Hosting services
  • Customer service

These service providers are contractually obligated to use your information only as necessary to provide services to us and are prohibited from using your information for their own purposes.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your information.

5.4 With Your Consent

We may share your information for any other purpose with your consent.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication
  • Employee training on data protection
  • Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Restriction: Request restriction of processing your information
  • Portability: Request transfer of your information to another service
  • Objection: Object to our processing of your information
  • Withdraw Consent: Withdraw consent where we rely on consent to process your information

To exercise any of these rights, please contact us at contact@venturekin.com. We will respond to your request within 30 days.

9. SMS Opt-Out

If you have opted in to receive SMS messages from VentureKin and wish to opt out:

  • Reply STOP to any SMS message you receive from us
  • Contact us at contact@venturekin.com
  • Update your communication preferences in your account settings

After you opt out, you will receive one final confirmation message, and then you will no longer receive SMS messages from us unless you opt in again.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

13. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to the United States and other jurisdictions.

14. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

16. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

VentureKin Holdings LLC

United States

Email: contact@venturekin.com
General: info@venturekin.com
Phone: +1 (929) 900-6943

VentureKin Holdings LLC

AI-powered property management software for modern landlords and property managers.

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